Multiple Chinese tourists were dead in a serious bus crash near New Zealand' Mamaku on Wednesday.
Police said the number of fatalities has not yet been confirmed.
A helicopter is dispatched to the crash scene in Waikato, New Zealand.
Crowe said it still investigating whether the bus was fitted with seatbelts and if the passengers were wearing them. The Herald reported that they were Asian tourists.
Police say the bus was travelling south when it failed to take a "moderate to easy" bend, crossed toward the other side of the road, corrected and then flipped onto the driver's side.
In addition to the five people who have died, two are seriously injured, and four have moderate injuries. Embassy spokesperson Zhi Liang said members of the tour group were mostly from Sichuan province.
Makes an attempt to contact the Chinese language embassy in Wellington had been unsuccessful.
He said the crash site was chaos with people screaming and crying and trying to get off the bus in heavy rain.
Crowe said the main focus now was the recovery of the deceased, and to remove the bus from the scene so the road can be reopened.
The road is expected to remain closed for some time as with police urged drivers to avoid the area.
Crowe paid tribute to emergency services and the wider Rotorua community who had been rallying to support the victims.
The St. John ambulance service said the crash happened about 11:20 a.m.in poor weather.
'We are assessing patients and will update with any further information as it comes to hand, 'it tweeted.
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