Because of these misdeeds, the New York State Public Service Commission warned Charter that it could face franchise revocation in the state and additional penalties.
Big quote: "These recurring failures led the Commission to the broader conclusion that the company was not interested in being a good corporate citizen and that the Commission could no longer in good faith and conscience allow it to operate in NY".
"We need to seek a different provider", he said.
In a statement, Charter said the claims made by the commission were "politically charged" and tied to the state's election season. In response to the decision by the commission, Charter noted that it had extended its reach to "more than 86,000 NY homes and businesses", which is objectively less than 145,000. The combined Charter-Time Warner Cable operation is the second-largest cable company in the country.
To accomplish this, the state and its partners in private industry are pumping $500 million into an initiative called Broadband For All that is now in its final phase. Charter countered by claiming broadband service has been provided to 86,000 homes and businesses. NY accepted the deal at the time on the contingency that the company meet several performance goals in the future.
Charter missed a number of milestones including its promise to deliver statewide broadband speeds of 100Mbps by the end of 2018 and was nowhere close to being able to deliver 300Mbps speeds by 2019.
Some of this may sound subjective, but Charter did pledge to bring high-speed broadband internet to 145,000 "unserved and underserved homes and businesses".
Charter agreed to a series of revised targets with regulators.
The PSC said it concluded that Charter is "not interested in being a good corporate citizen". The PSC said it is ordering Charter to sell the former TWC system that it purchased in NY, and it's "bring [ing] an enforcement action in State Supreme Court to seek additional penalties for Charter's past failures and ongoing non-compliance".
A Charter spokesman did not respond to requests for further comment. Charter also must ensure that cable and internet customers' service is not interrupted during the transition. Charter is a communications hub for two million state residents, delivering digital cable TV, Internet services and phone service to customers.
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