Newsroom has been told of internal airline staff concern about the speed of Air NZ's broader response after the Tuesday engine failure, with no network-wide cancellations until Thursday and the Wednesday incident on the Buenos Aires flight occurring in between.
Air New Zealand Ltd on Thursday said it would cancel and delay some worldwide flights over the coming weeks because engines on its Boeing Co 787-9 jets manufactured by Rolls-Royce Holdings PLC required early maintenance.
The first was an Air New Zealand flight headed for Narita, Japan on Tuesday morning, where the crew shut down an engine and returned to Auckland shortly after take-off.
According to the New Zealand Herald, passengers on the flight to Tokyo reported hearing "weird noises" and said the aircraft was shaking throughout the flight.
Pictures supplied to Newsroom.co.nz show damage to the turbine blades on one of the plane's Rolls Royce engines.
Customers affected by these changes will be proactively contacted with new travel information.
"Rolls-Royce does not have any replacement engines available while this maintenance work is undertaken which means some schedule changes are unavoidable. Should the Commission believe that insufficient action is being taken at any time then it has the ability to issue urgent recommendations while its inquiries continue".
The Star Alliance carrier says that following two recent events, Rolls-Royce has advised that its fleet's Trent 1000 engines "require maintenance sooner than previously indicated".
An investigation is underway after two Air NZ Dreamliner airplanes experienced engine abnormalities this week.
Rolls-Royce says that it regrets the disruption caused to Air NZ, and the two parties are working together to restore full operations of the Trent 1000 engines as soon as possible.
The Aviation Analysis Wing website reports this is the second engine vibration incident involving Rolls Royce Trent series engines this year.
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