Uber adds option to tip drivers as it heads in new direction

Uber Adds Option to Tip Drivers as it Heads in New Direction

It's not yet clear whether Uber itself will be absorbing some of the costs detailed above or whether they'll fall on riders, but along with tipping, the changes are bound to earn the company favor with at least some of their drivers. "Some changes will be big, some will be smallーall will be changes drivers have asked for", Uber said.

Those calls have now been answered, as Uber has announced that effective immediately, riders in Houston, Minneapolis, and Seattle can now tip via their Uber app.

Once the new feature has been activated, riders will be prompted to offer a tip of $1, $3, $5 or a custom amount, as well as rating the driver as normal.

On Tuesday, Uber announced it has begun allowing users in a handful of US cities to tip their drivers from directly within the app, with plans to roll it out across the rest of the country by the end of July.

First, you'll need to rate your trip (you can't add a tip otherwise).

Lyft's app has long allowed riders to tip drivers.

The tipping option will roll out Tuesday in Seattle, Minneapolis and Houston, and it is expected to expand to all US cities by the end of July. Uber announced that it is rolling out a tipping option for drivers. But drivers were unhappy and it wasn't working the way they desired. Disturbing sexual harassment allegations came to light earlier this year, and just last week CEO and co-founder Travis Kalanick took an indefinite leave of absence after the passing of his mother.

Uber has agreed to allow its drivers to collect tips through its smartphone app and has reduced the cancellation windows for customers, in an effort to improve its troubled relationship with its drivers. Uber has suffered a series of recent scandals, including an internal workplace culture investigation that ended in the dismissal of more than 20 employees. "In expanding so quickly, we failed to prioritize the people that helped get us here". This report comes on the heels of complaints that their drivers increase congestion downtown, double park while waiting to pick up or drop off passengers, and draw out-of-town drivers who move erratically trying to find their way around unfamiliar streets. Quest is a driver incentive that pays a reward when a driver completes a certain number of trips in a certain time period.

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